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Full / Part-time: Full Time
Hours Per Week: 40
Location: 45 NE Loop 410, Suite 500, San Antonio, Texas, 78216


Performs secretarial and related administrative services to executive and lending officers in the lending department and supports other members of the lending department as well.


The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.

1. Assist and support lending officers in loan documentation process, closing loans, perfecting liens, maintaining credit and collateral files, order lien searches and title commitments.
2. Respond to customer inquiries about existing commercial or consumer loans. Close new and renewed commercial and consumer loans and ensure accurate execution of all documents and receipt of all fees.
3. Provide customers with a central information point for inquiries regarding transactions, account status and operational issues.
4. Act as a liaison between customers and lending officers to facilitate account servicing, research and coordinate resolution of routine account problems related to overdrafts, returned items, stop payments, etc.
5. Provide basic secretarial support to all lending officers.
6. Assist lending officers with the administration and development of banking relationships including daily interface with customers, other financial institutions and internal departments.
7. Monitors maturing loans, past dues and credit collateral exceptions.
8. Process requests for loan advances and verify availability if requested funds, prepare tickets manually on loan payments, advances, loan fees, recording and related fees.
9. Prepare closing instructions and send to attorneys or title companies.
10. Respond to referrals and general inquires about lending.
11. Responsible for the maintenance and organization of loan files.
12. Assist in compiling loan documentation, sending closing instructions, ordering appraisals and surveys, and closing the loans for the Commercial Business Banking department.
13. Assist in compiling loan documentation, sending closing instructions, ordering appraisals and surveys, and closing the loans for the Small Business Administration department.
14. Assist with loans above $8MM with complex structures which include hotels, retail strip centers, multi-family apartment complexes, and warehouses. This includes gathering all corporate documentation to identify the ownership structure to determine who the final beneficiary is of the entity being used as our borrower or guarantor.
15. Assist in the management of more than $50MM in loan portfolios for the lenders which includes customer service calls, past dues, credit and collateral exceptions, and day to day requests from customers.
16. Assist on complex relationships with multiple borrowers and guarantors with due diligence by pulling OFAC, World Compliance, Google Searches, and Credit Bureau reports to satisfy the “Know Your Customer” policy. This includes sending all information to BSA for their final approval.
17. Assist in borrowing base advances and construction advances on complex loans which include accounts receivable and inventory financing and all hotel, multi-family, retail strip center, and warehouse construction loans.


These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Requires High School Diploma
• 1-2 years of experience in the banking field
• 6 or more years of experience in the lending assistant field (preferred)
• Excellent verbal and written communication skills
• Proficient in Microsoft Word and Excel
• Bilingual skills a plus
• Strong organizational skills; interpersonal, communications, customer relations, manage priorities and work flow
• Able to multi-task
• Knowledge of Real Estate, Commercial and Consumer loan documentation
• Excellent customer service skills
• Independent and self-motivated
• Be able to maintain high level of credibility with all levels of internal and external customers



Why Work at Vantage?

Our People/Our Culture

At Vantage, we have a committed professional team that share a passion for service. We are a team that values relationships and work together for the greater good of our customers. We strive to follow our motto "One Team. One Bank. One Company."

Our Benefits

  • 401(k) Plan Contribution Match
  • Health & Dental Insurance
  • Disability Insurance
  • Bonus & Incentive Pay Programs
  • Life Insurance
  • Vacation and sick paid leave

Our Programs

  • Health & Wellness Programs
  • Training & Career Development Programs
  • Academic Partnerships
  • Mentorship Program
  • Internship Program

More Perks

  • Employee Advisory Committee
  • Active Community Involvement

For additional information, please call the Human Resources department at (956) 664-8485.